Take a look at our frequently asked questions for more information about our products, ranges and services

When do I need to use Low Surface Temperature radiators?

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LST radiators are an ideal choice wherever high efficiency heating is required, yet where safety demands a low surface temperature i.e. where people may injure themselves if left in contact with a standard radiator. The range of Stelrad LST radiators reach a maximum 43°C and are ideal for residential homes, hospitals, schools, nurseries and children’s bedrooms.

To find out more about LST’s, check out this video:

Do you run CPD (Continuing Professional Development) courses?

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Stelrad are proud to offer RIBA (Royal Institute of British Architects) and CIBSE (Chartered Institute of British Service Engineers) accredited CPD (Continuing Professional Development) training sessions.

Learn about the latest developments in radiators with a CPD training session led by a fully qualified specialist from Stelrad. The one-hour training session counts towards your 35 hour annual CPD requirement and can be arranged for you on a one-to-one or group basis at your practice, at a time to suit you.

To find out more about the CPD courses on offer on our CPD training page, or to discuss further call 01709 572201 or email [email protected]

Where can I find Stelrad BIM products?

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Stelrad has invested in several core ranges designed in the format for Building Information Model (BIM). Specifying Stelrad has never been so easy, simply select the product, drag into your document and drop.

What is your product warranty?

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Most horizontal steel panel radiators come with a 10 year warranty, the Softline has a 15 year warranty but all other radiators have a 5 year warranty.  The warranty covers any defect that is attributable to a manufacturing, assembly or material fault only, further details are available on request or download our warranty statement for full details.

Please be aware the warranty is void if you paint your own radiator.

Which LSTs come with a TRV and lockshield valve?

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The LST Plus Vertical and LST iPlus all come with the TRV and lockshield valve factory fitted, as standard.


What is the difference between Compact and Elite radiators?

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The Elite is the basis of most of our steel panel radiators. The Compact is basically an Elite with side panel and top grilles fitted.

Who stocks Stelrad Radiators?

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There are many plumbers’ merchants who stock our products, use our find a stockist tool to find your nearest one.

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